• Café Quenino
• Quenino
• The Roof Garden

• In-room dining
• Banquets and private events
• Corkage charges
• Retail items or merchandise
• Takeaway orders
• Third-party services

• Free Tier: 10% cash rebate on eligible spend
• Premium Tier: 20% cash rebate on eligible spend

The following are excluded from cash rebate calculations:

• Government taxes
• Corkage
• Vouchers
• Retail items
• Takeaway merchandise
• Prior balances

• Cash rebates may only be redeemed on a subsequent visit once credited.
• Cash rebates cannot be used in the same transaction in which they are earned.
• Redemption cannot exceed the net bill amount of the visit.
• Cash rebates must be applied at the point of billing and cannot be processed retrospectively.
• Cash rebates are non-transferable and not redeemable for cash.

• Cash rebate earned from each qualifying visit is valid for 12 months from each earn date.
• If no qualifying activity occurs within 12 months, cash rebates enter a one-month grace period before expiry.
• Expired cash rebates will not be reinstated.

• Complimentary parking is provided with a qualifying dine-in spend.
• Parking validation must be completed prior to departure.
• Parking is subject to availability and hotel parking policies.

Free Tier:

• One complimentary small dessert at Café Quenino or The Roof Garden.

Premium Tier:

• One complimentary drink (prosecco or sparkling tea), and
• One complimentary small dessert at Café Quenino or The Roof Garden.

Eligibility conditions:

• The registered member must be present.
• Benefits are only valid for one visit during the birthday month per year.
• Valid identification may be required.
• Benefits are non-transferable and not redeemable for cash.

• Members receive an additional 5% cash rebate on their second qualifying visit.
• Valid for 30 days from the membership join date.
• Applies once only per member.

Free Tier:

• One complimentary drink is offered on the join date only.
• Selection includes coffee, tea, house-pour beer or wine, or a soft drink.
• Valid at Café Quenino and The Roof Garden only.
• Not redeemable for cash or substitution.
• Artyzen Singapore reserves the right to change or replace the selection and will notify members at the time of consumption.

Premium Tier:

• One complimentary drink is offered and is valid for 30 days from the membership join date.
• Selection includes coffee, tea, house-pour beer or wine, or a soft drink.
• Valid at Café Quenino and The Roof Garden only.
• Not redeemable for cash or substitution.
• Artyzen Singapore reserves the right to change or replace the selection and will notify members at the time of consumption.

E-vouchers are non-transferable, have no cash value and operate independently from cash rebates, unless explicitly stated.

• E-vouchers are strictly not to be used for any commercial purposes, including but not limited to promotions, giveaways, contests and lucky draws.
• E-vouchers must be presented at the point of redemption and are subject to verification.
• E-vouchers must be applied prior to settlement (where applicable) and cannot be processed retrospectively once payment has been completed.
• Each e-voucher may only be redeemed once.
• E-vouchers are non-transferable and not redeemable or refundable for cash.
• Unless explicitly stated, e-vouchers cannot be combined with cash rebates, other vouchers, promotions or discounts.
• Blackout dates, peak periods and special event restrictions may apply.
• Expired e-vouchers will not be replaced.
• Images are for illustration purposes only.
• Artyzen Singapore reserves the right to verify voucher authenticity and validity prior to redemption, and to reject redemption in the event of suspected misuse.
• Artyzen Singapore reserves the right to amend these terms without prior notice.

3.1 Voucher Entitlements

Free Tier:

• 1 × S$50 Food & Beverage e-voucher
• Minimum spend of S$100 nett per redemption is required (total spend is inclusive of all applicable tax and service charges).
• All vouchers are valid for 30 days from the join date.

Premium Tier:

• 2 × S$50 Food & Beverage e-vouchers
• Minimum spend of S$100 nett per redemption is required (total spend is inclusive of all applicable tax and service charges).
• 1 × S$100 Food & Beverage e-voucher
• Minimum spend of S$200 nett per redemption is required (total spend is inclusive of all applicable tax and service charges).
• All vouchers are valid for 12 months from the join date.

Voucher Conditions

• Only one e-voucher may be redeemed per transaction/bill and splitting of bills is not permitted.
• E-vouchers cannot be combined with cash rebates, discounts or other promotions.
• E-vouchers must be presented at the time of payment.
• E-vouchers are valid for dine-in only.
• E-vouchers are not valid for service charge, prevailing government taxes, corkage, retail items, takeaway merchandise or prior balances.
• Blackout dates and special event restrictions may apply.

4.1 Room Upgrade E-Voucher

• The e-voucher is valid for a room upgrade to Premier Balcony room category only.
• Room upgrade is subject to availability and 48 hours’ advance notice is required.
• Room upgrade e-voucher is valid for use on existing bookings.
• The e-voucher must be presented upon arrival.
• The e-voucher is not valid for use on, or on the eve of, Singapore Public Holidays. Other blackout dates apply.
• Hotel check-in time is after 3.00pm and check-out time is before 12.00pm.
• The e-voucher is not redeemable or refundable for cash.
• Images are for illustration purposes only.

4.2 Complimentary Room E-Voucher

• The e-voucher is valid for 2 adults, or 2 adults and 1 child (sharing existing bedding).
• The e-voucher is valid for redemption on Deluxe Balcony, room-only.
• Room is subject to availability and 48 hours’ advance notice is required.
• The e-voucher must be presented upon arrival.
• The e-voucher is not valid for use on, or on the eve of, Singapore Public Holidays. Other blackout dates apply.
• Hotel check-in time is after 3.00pm and check-out time is before 12.00pm.
• Additional adults and breakfast at Café Quenino are available at an additional fee.
• The e-voucher is not redeemable or refundable for cash.
• Images are for illustration purposes only.

5.1 Voucher Entitlements

• Valid for selected à la carte treatments only (excludes packages, promotions and retail products).
• Applicable to both in-house and external guests.
• Advance reservation is recommended and subject to availability.
• Redemption is subject to The Spa availability and prior booking.
• Blackout periods and peak hour restrictions may apply.
• E-vouchers are non-transferable and have no cash value.
• Not valid in conjunction with other promotions, discounts or vouchers.

For the safety and wellbeing of all guests:

• Spa treatments are not recommended for guests who are pregnant.
• Spa treatments are not permitted for guests below 16 years old.

• Food & Beverage Reservations: +65 6371 6020 / +65 98512246 or email dining.sg@artyzenhotels.com
• Room Reservations: +65 6363 6000 or email reservations.sg@artyzenhotels.com
• Wellness Enquiries/Bookings: +65 6363 6000 or email info.sg@artyzenhotels.com
• General Programme Enquiries (The Artyzen Table): enquiry@theartyzentable.com

Responses are subject to operating hours. Artyzen Singapore reserves the right to request voucher details and member verification for validation purposes.